Wholesale / Shipping / Returns

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Wholesale / Shipping / Returns
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Click here to download order form

Wholesale Ordering Not Available Online,  All Wholesale Orders Must Use this Form. Click the Above Link To Download Order Form

WHOLESALE:
 
IF YOU ARE INTERESTED IN PURCHASING AT BULK RATES / WHOLESALE:

 

Due to recent industry changes  we now have to impose a minimum order of $1000.00 (Eligible Non Profits $700.00) to receive wholesale pricing.



1.  PLEASE SEND AN E-MAIL TO WHOLESALE@GLOWSTICKS4LESS.COM FOR A PRICE LIST.

2. IF WE DON'T SHOW THE ITEM, THIS DOES NOT MEAN WE CAN'T GET IT,  WE WILL TRY OUR BEST.

3. LIST THE AMOUNT NEEDED.

4. HOW YOU WOULD LIKE THE ITEM SHIPPED. (UPS, FED EX, USPS YOUR OWN SHIPPING)

5. HOW SOON YOU NEED THESE ITEMS.

6. MOST IMPORTANTLY A CONTACT #.


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SHIPPING AND HANDLING:
 
PLEASE CALL OR E-MAIL US PRIOR TO ORDERING IF YOU ARE SHIPPING TO CANADA, PUERTO RICO,ALASKA OR HAWAII
 
If you plan on re-distributing these products, you the buyer are responsible for researching and obeying any and all applicable laws.
 

The label below applies only to Party Poppers, Confetti Cannons, Air Horns, Silly String, Silly String Shooters.

All our items are shipped in accordance with all Department of Transportation, United States Post Office and Fed-Ex Regulations regarding the handling of these items.

ORM-D: Materials that have been properly classed as a Consumer commodity (ORM-D) must be marked on at least one side with the ORM-D marking. The proper shipping name, Consumer Commodity, of the material must be marked above or before the ORM-D designation.

We strive our best to comply with Federal Department of Transportation (DOT), Federal Aviation Administration (FAA) regarding  ORM-D Shipments. 

Title 49CFR (Code of Federal Regulations). All packages containing hazardous materials must be properly classified, described, packaged, marked, labeled and in proper condition for transportation according to applicable DOT regulations and FedEx Ground requirements.

 
 
Shipping and Handling will be billed at check out, other methods of payment accepted - Please call for details.

Shipping and Handling for any other merchandise will be the responsibility of purchaser.   

Local pick up available - Please call for details and availability

We ship using any of the following methods:
 
FED-EX, FED-EX Ground (ORM-D) ** PREFERRED CHOICE **, USPS , and/or UPS.
 
USPS PRIORITY MAIL IS NOT GUARANTEED 2-3 FOR ORM-D ITEMS, WE SUGGEST FED-EX FOR FASTER DELIVERY TIMES.
 
We reserve the right to change shipping companies without any notice.
 

RETURNS:
 
Returns: Please Read Carefully:

It is our goal to make your experience with Glowstick4less a positive one. If you would like to return a defective product, we are more than happy to accommodate you.

Please send e-mail to us, prior to your return so we may try to resolve any issues and/or concerns.

All sales are final. Returns only allowed for defective items, as long as it is 10% or more of any individual item It is the sole responsibility of the customer to order enough products to cover the chance of receiving broken or defective products (10% industry standard).

 

Glowsticks4less works with direct importers and volume wholesalers, with a vast inventory of unique products. Due to the nature of these products and the shipping methods from the manufacturer, all the way to your door, there are inevitably going to be defective pieces. This is taken into consideration in the low cost of our products.

All claims must be submitted via e-mail: within 3 days after receiving of your shipment. Any claims submitted after 3 days will become null and void.

All of our products are manufactured using strict ISO-9000 industry standards, however we do respectively keep the rights to a 10% possible product failure rate, and will exchange defective items at our discretion.

We will ONLY accept returns as long as it is 10% or more of any individual item. A claim must be made with us within 3 days of the ship receipt date. In the event that you experience shortage or damage to merchandise packaged inside cartons, if the package was damaged during freight, we will accompany you in filing a claim with the carrier.

To return damaged or defective items, please call for authorization. We cannot accept any returns that do not have prior authorization. When calling for authorization, please describe the problem you are having with the product, and whether you would like a refund, or a replacememnt shipment. Merchandise authorized for return must be sent back to our warehouse within 14 days to receive credit.

All Returns must Have a Prior RMA #, Returns Received Without this # Will Not Receive Credit.

Buyer is responsible for all return shipping cost.

No refunds will be given without gaining authorization from Glowsticks4less. Glowsticks4less will not be responsible for postage on returned items, unless the item is found to be defective. We will not accept returns without written authorization from Glowsticks4less

If an item is found to be defective due to a manufacturers defect or damaged during delivery, please contact us immediately so we can issue a return authorization. Defective items must be received within 14 days of delivery.

Due to the fragile nature of our products, we pack our items carefully to avoid breakage. When you receive your package, please check your order as soon as possible. If your package is damaged upon receipt, please hold on to the box and all of its contents and contact us immediately. Shipper may contact you and want to see the box and its original contents

A 25% restocking fee

is applied to all Authorized returns. 

 Refunds not given to open boxes.

  • Clearance (Close Out) merchandise are discounted below our cost, therefore are sold as is. We cannot accept returns on any of these products.

 

  • Unauthorized Returns will not receive credit. Refused Orders will be charged a 25% restock fee in addition to shipping charges both ways.

 

  • We Only Accept Returns for Defective Merchandise. No other returns allowed.
  • We Do Not Issue Refunds Based on a Change of Mind.

 

  • We Do Not Refund Shipping and Handling Charges.

 

  • If an Item Comes Back as Undeliverable or Refused, You Be Billed for All Shipping Cost Involved

 

We do not accept international credit cards as form of payment. Credit cards need to be issued from a US Bank. We are currently NOT shipping overseas.

A customers payment that is returned for any reason such as insufficient funds or stopped, will be responsible for the bank fees of $30 and all legal collection fees. . NO EXCEPTIONS.

  

ęGLOWSTICKS4LESS